Why Choose Main Street Management Group
We care. We know that our success depends on the success of our communities.
We listen. We understand that the most important thing we can do is listen to you. Communication is the key and we will work with you to develop a management strategy that is right for you.
We respond. We return every phone call and understand that communication is the key to a good relationship between the management company, the board, and the community. We work hard to have email addresses for each homeowner so we can send timely community updates and important information.
We have a unique management style. Main Street Managers have about half as many communities as most other management companies. That means they have more time to provide excellent service. We are not departmentalized. Our managers take full responsibility for the communities they manage and understand everything from the financials to maintenance needs to enforcement issues.
We don’t charge extra to do our jobs. Our fees are all inclusive. We do not take a percentage of late fees or fines, we do not add supervisor/coordination fees to subcontractor invoices, and we do not engage in third-party billing. We do not own an interest in any of the subcontracting firms that we hire on behalf of your association or send our own maintenance crews that may not be competitively priced.
We are always striving to be the best. We believe that the quality of our service depends on the tools we provide our managers. We use state-of-the-art technology and provide each manager with the opportunity to continue their professional education and certifications.
We have a great team. Main Street Management Group has teamed with some really great partners, including North State Bank and Ladd McCall & Associates.
North State Bank’s Community Plus division focuses solely on the success of community associations. Because of their dedication to the community association industry, they are active members of both CAI-National (Community Associations Institute) as well as the North Carolina Chapter of CAI.
Main Street has partnered with Ladd, McCall & Associates, Certified Public Accountants, PA as a provider of Professional Services including, accounting, Annual tax compliance, association audits, and managerial consulting. Ladd, McCall & Associates has served the Lake Norman area for over 25 years. www.lmacpas.com.